Integration With Guidewire


Provides insurers more control over claims


Highlights

OnBase seamlessly integrates with Guidewire ClaimCenter with no coding or API programming

Reduces the number of manual steps needed to create certain types of activities records

Increases staff productivity and efficiency

Claims adjusters face tremendous pressure in today’s high-cost, highly regulated claims environment. Providing fingertip access to the information that they need to accurately investigate and settle a claim not only eases their burden, but it lessens the risk of claims leakage for the insurer.

The OnBase Integration for Guidewire ClaimCenter provides a seamless integration to complement and extend the claims experience. Claims adjusters enjoy instant access to claims and policy documents from within the familiar ClaimCenter interface. This reduces the number of steps required to create certain activities records, freeing the adjuster to perform higher value tasks. Activities in ClaimCenter prompt OnBase to automatically initiate ancillary processes, such as Medical Review, Subrogation, Litigation, etc., to expedite claims processing.






Technical benefits of the OnBase Integration for Guidewire ClaimCenter include:

  • Point-and-click configurable components provide out-of-the-box configuration with no coding or API programming.
  • An integration approach that allows customers to upgrade their Guidewire system independently of their OnBase upgrades, ensuring the connectors will work across the various versions of OnBase and ClaimCenter.
  • Robust, fault-tolerant messaging infrastructure. The OnBase Integration for Guidewire ClaimCenter is created using the OnBase Enterprise Integration Server, based on Microsoft Biztalk, for an advanced message bus architecture.

Increase efficiency with the OnBase Integration for Guidewire PolicyCenter


Highlights

Offers finger-tip access to all related information from within the PolicyCenter interface

Automates business processes so underwriters focus on higher value tasks

Allows underwriters to write better business, faster

How do underwriters excel at their jobs? Experience – coupled with the right tools that allow them to effectively review a risk, assess options and review all supporting documentation related to a submission, all of which is ideally accessed from an easy-to-use interface. The more information available, the more satisfied and productive they will be. This – and more – is what underwriters will experience with the OnBase Integration for Guidewire PolicyCenter.

OnBase integrates with Guidewire PolicyCenter, complementing and extending the features of both systems for an optimal user experience. Users access documents stored in OnBase from within the familiar PolicyCenter interface. Activity records within PolicyCenter may be automatically created from within OnBase, saving underwriters time and allowing them to perform more important tasks. And, to automate business processes, activities in PolicyCenter prompt OnBase to initiate ancillary processes, such as correspondence, or requests for supporting documentation, etc.



Technical Benefits of the OnBase Integration for Guidewire PolicyCenter include:

  • Point-and-click configurable components provide out-of-the-box configuration with no code or API programming
  • An integration approach that allows customers to upgrade their PolicyCenter system independently of their OnBase upgrades, ensuring the connectors will work across the various versions of OnBase and PolicyCenter
  • Robust, fault-tolerant infrastructure created using the OnBase Enterprise Integration Server, based on Microsoft Biztalk, for an advanced message bus architecture