Efficiently manages provider credentials, related contract agreements and billing information.
Automatically audits files to ensure all information is accurate
Frees employees to perform other tasks
The OnBase Insurance Solution helps health insurers manage the provider credentialing process more effectively, and with a higher degree of accuracy, than the manual process most companies conduct today. By using a more efficient tool to manage the provider credentialing process, health insurers spend less time on administrative tasks.
OnBase captures and stores the documents related to the provider contract, such as the provider agreement and proof of current insurance for the provider and licenses, organises the information by year, and presents provider credentialing information in easy-to-view, easy-to-access tabs. OnBase also manages expiration dates, practice locations, etc., making it easy to audit materials to verify whether or not current documentation is on file. When documents are missing, OnBase automatically generates notifications via email, fax or printed letter to request required information. And, timers automatically remind the credentialing department to follow-up if information is not received within a certain time frame.
With the OnBase Insurance Solution, health insurers use fewer resources to manage the provider credentialing process which allows insurers to focus on higher value tasks - like fostering those provider relationships.